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For questions call ITEMS ARE SHIPPED UPS WITH TRACKING # EMAILED TO BUYER WITH SAME DAY SHIPPING Business hours MON-FRI 9:00-4:00 SAT CLOSED Central Time
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There are sellers selling items similar or just like ours, some may be less in cost or shipping. So why should you buy from us... Notice that we have 100% Positive feedback...This is because we KNOW what customer service is and we KNOW that we are responsible for loss or damage during shipping and will immediately replace any item that is shipped in the US if it is lost or damaged. These others do not say this actually they say that they are NOT responsible.
Our policy is simple... Items shipped by USPS Priority mail is not a 2-3 day definite delivery time. It can take up to 3 weeks to get delivered. The post office says to allow 21 working days to receive a priority mail package. Once it has been 21 working days we will reship your item if it does not show delivery. This does not apply to out of the country shipments.
If it is shipped with UPS and the delivery date on the tracking # has passed or tracking # does not show movement just call or email us. We will contact UPS and find out where your package is. If you get a item that has been damaged, just email or call us we will replace it. All that we ask is that you help us in filing the claim. We will do all of the calling to UPS so that you do not spend your time on hold. We do not make you wait until we get paid through the carrier. As soon as we are notified by the carrier that they have inspected the item or picked it up(normally within 24 to 48 hrs) we will reship your item.
If we ever make a mistake and ship you the incorrect item, please just email or call us. We will send UPS to pick the item up from you or if you can not be home we will email you a return label that you can print out and just hand the item to any UPS driver, drop off center or drop box. As soon as we see that the item is in transit we will reship the correct item. We are not perfect and do mess up sometimes.
The bottom line here is we will make it right.
OUT OF THE COUNTRY BUYERS PLEASE READ..WE CAN NOT COMBINE SHIPPING FOR ITEMS GOING OUT OF THE STATES. WE ARE NOT RESPONSIBLE FOR DUTY, TAXES AND BROKERAGE FEES ADDED TO SHIPPING BY UPS OR USPS. THE SHIPPING THAT YOU PAY US IS THE COST TO GET IT TO THE BORDER, THE CHARGES CUSTOMS PLACES ON THE PACKAGE IS YOUR RESPONSIBILITY
WE DO NOT SELL USED PARTS, ALL ITEMS THAT WE SELL ARE NEW. WE LEAVE FEEDBACK ONCE A MONTH AND WE ONLY LEAVE FEEDBACK IF IT HAS BEEN LEFT FOR US... ITEMS THAT ARE PAID FOR BEFORE 3PM CENTRAL TIME WILL SHIP OUT THAT DAY. WE ARE CLOSED ON WEEKENDS SO ITEMS PAID FOR AFTER 3PM FRIDAY WILL SHIP OUT ON MONDAYMAIL.
Go Kart Brake Band 4" Mini Bike Brake Band
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